Shipping Policy

Thank you for shopping with us. This Shipping Policy outlines how and when your orders are processed, shipped, and delivered.

1. Order Processing Time

• All orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• If we experience a high volume of orders, processing times may be slightly delayed. We will notify you via email if there is a significant delay.

2. Shipping Time & Delivery Estimates

We ship worldwide. Delivery time may vary depending on your location and the shipping method used.

Estimated delivery timeframes:

• United States: 7–15 business days

• Canada: 8–18 business days

• United Kingdom & EU: 7–18 business days

• Australia & New Zealand: 10–20 business days

• Other countries: 10–25 business days

Please note these are estimated times. Actual delivery may vary due to customs processing, carrier delays, or unforeseen circumstances.

3. Tracking Information

• A tracking number will be provided within 2–5 business days after your order has been shipped.

• You may track your order through our tracking page or third-party tracking websites (e.g., 17track).

4. Shipping Address

• Customers are responsible for providing the correct and complete shipping address at checkout.

• We are not responsible for packages delivered to an incorrect address provided by the customer.

5. Lost, Delayed, or Damaged Packages

• We are not liable for delays caused by the carrier, customs, or unforeseen weather conditions.

• If your package is lost or arrives damaged, please contact us within 7 days of delivery, and we will assist you in resolving the issue with the carrier.

6. Customs, Duties, and Taxes

• International orders may be subject to customs fees or import taxes.

• Customers are responsible for any additional charges imposed by their country’s customs authority.

7. Shipping Restrictions

• We do not ship to P.O. Boxes in certain countries.

• Some items may have regional shipping restrictions due to size, weight, or local import regulations.

8. Contact Us

If you have any questions regarding shipping or your order status, please contact us at:
nguyentrakha80@gmail.com